Local Presence, Global Reach

Virtual Numbering

Local Presence, Global Reach

With the OptimaIP Virtual Numbering, your company can have local phone numbers in multiple cities and countries, without the need for a physical presence. This service allows you to improve the accessibility of your customers, reduce international call costs and offer a closer and more personalized customer service experience, all managed from your current telephone system.

Key Features

Local and International Numbers: Get numbers from any region in the world, giving your customers the ability to call at local rates.
Direct Reception in your IP PBX or in the Virtual IP PBX: Calls are automatically routed to your existing infrastructure, without the need for new equipment.
Personalized Caller ID: View customer locations to respond with an appropriate cultural and linguistic approach.
Configuration Flexibility: Set up routing rules based on schedules, holidays, or different departments.
Full Compatibility with VoIP and PBX Systems: Easily integrate virtual numbering with your existing telecommunications solutions.

Benefits for your Company

Limitless Expansion

Increase your international reach without the costs and complexities of opening physical offices.

Better Customer Experience

Allow your local customers to contact your business without additional charges or hassles.

Cost Optimization

Reduce international call costs with smart call forwarding to your IP PBX or mobile phone.

Simplified Management

Manage all your numbers from a centralized platform with access to detailed call reports.

Greater Flexibility in Marketing Campaigns

Use specific numbers for promotions or customer segments and measure the success of your strategies.

Use cases Common

Export and Import Companies

Companies operating in international markets can offer their customers and suppliers local numbers in different countries, making it easier to communicate without the high costs of international calls. This improves the business relationship and builds trust by providing an accessible point of contact.

Call Centers and Customer Service or Support Centers

Customer service centers that handle calls from multiple locations can use local numbering to offer regionalized support. This allows customers to call familiar numbers at local rates, while the company receives all calls on its centralized infrastructure.

Multinational Companies with Distributed Offices

Organizations with operations in multiple cities or countries can centralize their communications using a single IP telephony system, handling international calls as if they were local. This optimizes internal coordination and reduces costs.

Startups and SMEs in Global Expansion

Small and medium-sized businesses looking to expand internationally can create a professional presence in new markets without opening physical offices. A local phone number builds trust with local customers and increases the chances of success in attracting new business.

Marketing and Advertising Agencies

Marketing campaigns targeting different regions can benefit from local numbering to measure impact by geographic area. This allows you to analyze the performance of strategies and adapt actions based on the responses of each market.

E-commerce and online services companies

Digital businesses that sell products or services internationally can improve customer experience by providing local numbers for technical support or sales inquiries, reducing contact barriers and increasing customer satisfaction.

Financial Services Organizations

Banks and investment firms serving international clients can manage their communications with local numbers for each region, improving service personalization and facilitating query management.

Hotels

Hotels that receive guests from various parts of the world can offer local numbers in multiple countries to handle reservations and enquiries more easily with local numbers from the customer’s country. This improves the customer experience and increases the conversion rate into direct bookings by removing contact barriers.

Reservation Centers and Travel Agencies

Booking centers and agencies that manage international travel services can streamline their communication with customers and partners from different regions by using virtual numbers. This allows them to offer 24/7 support and handle multiple time zones without the need for local offices.

Optimize your International Presence

With OptimaIP Virtual Numbering, your business will be where your customers need it, without the physical barriers or associated costs. Contact us to find out how we can help you expand your reach and improve your communications.

Virtual Numbering